{"id":3,"date":"2025-02-17T06:52:24","date_gmt":"2025-02-17T06:52:24","guid":{"rendered":"https:\/\/app.gwihr.org.ng\/privacy-policy\/?page_id=3"},"modified":"2026-03-16T13:39:10","modified_gmt":"2026-03-16T13:39:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/app.gwihr.org.ng\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy for Mapeers&amp;Me<\/h1>\n<p><strong>Effective Date:<\/strong> March 2026<\/p>\n<p>Mapeers&amp;Me (&#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) is committed to protecting the privacy and safety of users of the Mapeers&amp;Me mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Mapeers&amp;Me mobile application.<\/p>\n<p>Mapeers&amp;Me is a peer support platform designed to help socially stigmatized individuals access assistance, support services, and connect with health professionals near their location.<\/p>\n<p>By using the Mapeers&amp;Me mobile application, you agree to the collection and use of information in accordance with this Privacy Policy.<\/p>\n<hr \/>\n<h1>1. Information We Collect<\/h1>\n<p>Although Mapeers&amp;Me does not require users to create an account or log in, the application may collect certain information that users voluntarily provide while using the service.<\/p>\n<h2>Personal Information<\/h2>\n<p>We may collect:<\/p>\n<ul>\n<li>\n<p>Name or nickname provided by the user<\/p>\n<\/li>\n<li>\n<p>Contact information voluntarily shared during communication<\/p>\n<\/li>\n<\/ul>\n<p>This information helps identify users during support interactions.<\/p>\n<hr \/>\n<h2>Health-Related Information<\/h2>\n<p>Users may voluntarily share <strong>health-related or sensitive information<\/strong> when seeking help through the application. This may include:<\/p>\n<ul>\n<li>\n<p>Mental health concerns<\/p>\n<\/li>\n<li>\n<p>Emotional distress<\/p>\n<\/li>\n<li>\n<p>Abuse or violence reports<\/p>\n<\/li>\n<li>\n<p>Other health-related situations requiring support<\/p>\n<\/li>\n<\/ul>\n<p>This information is collected <strong>only when voluntarily shared by the user<\/strong> and is used strictly for the purpose of providing assistance or connecting users with appropriate support professionals.<\/p>\n<hr \/>\n<h2>Location Information<\/h2>\n<p>Mapeers&amp;Me may collect <strong>precise location data<\/strong> when users choose to share their location within the app.<\/p>\n<p>Location data is used to:<\/p>\n<ul>\n<li>\n<p>Connect users with nearby health professionals<\/p>\n<\/li>\n<li>\n<p>Provide emergency assistance<\/p>\n<\/li>\n<li>\n<p>Help responders locate users during emergency situations<\/p>\n<\/li>\n<\/ul>\n<p>Location sharing occurs only when the user allows it.<\/p>\n<hr \/>\n<h2>Communication Data<\/h2>\n<p>When using the live chat support feature, the application may collect:<\/p>\n<ul>\n<li>\n<p>Chat messages<\/p>\n<\/li>\n<li>\n<p>Images shared by users<\/p>\n<\/li>\n<li>\n<p>Audio recordings or voice notes<\/p>\n<\/li>\n<\/ul>\n<p>This data is used solely to facilitate communication between users and support personnel.<\/p>\n<hr \/>\n<h2>Emergency Assistance Information<\/h2>\n<p>When the emergency feature is used, the application may collect:<\/p>\n<ul>\n<li>\n<p>User location<\/p>\n<\/li>\n<li>\n<p>Messages describing the emergency<\/p>\n<\/li>\n<li>\n<p>Media shared by the user<\/p>\n<\/li>\n<\/ul>\n<p>This information may be used to help provide urgent assistance.<\/p>\n<hr \/>\n<h1>2. How We Use the Information<\/h1>\n<p>The information collected through Mapeers&amp;Me is used to:<\/p>\n<ul>\n<li>\n<p>Provide peer support services<\/p>\n<\/li>\n<li>\n<p>Connect users with nearby health professionals<\/p>\n<\/li>\n<li>\n<p>Respond to requests for help<\/p>\n<\/li>\n<li>\n<p>Facilitate communication between users and support personnel<\/p>\n<\/li>\n<li>\n<p>Assist users during emergency situations<\/p>\n<\/li>\n<li>\n<p>Improve the functionality and effectiveness of the application<\/p>\n<\/li>\n<li>\n<p>Ensure the safety of users and support staff<\/p>\n<\/li>\n<\/ul>\n<p>We do <strong>not sell user data<\/strong>.<\/p>\n<hr \/>\n<h1>3. Sharing of Information<\/h1>\n<p>User information may be shared only in the following circumstances:<\/p>\n<h3>With Health Professionals<\/h3>\n<p>Information may be shared with verified health professionals when necessary to provide assistance.<\/p>\n<h3>Emergency Situations<\/h3>\n<p>If a user reports abuse, violence, or danger, information may be shared with appropriate support services to help ensure the user&#8217;s safety.<\/p>\n<h3>Legal Requirements<\/h3>\n<p>We may disclose information if required by law or if necessary to protect the safety of users.<\/p>\n<p>We do <strong>not share user data with advertisers or marketing platforms.<\/strong><\/p>\n<hr \/>\n<h1>4. Data Security<\/h1>\n<p>We implement reasonable security measures to protect user information from unauthorized access, disclosure, or misuse.<\/p>\n<p>These measures may include:<\/p>\n<ul>\n<li>\n<p>Secure communication channels<\/p>\n<\/li>\n<li>\n<p>Restricted access to sensitive information<\/p>\n<\/li>\n<li>\n<p>Data protection procedures for support staff<\/p>\n<\/li>\n<\/ul>\n<p>However, no method of electronic storage or transmission is completely secure.<\/p>\n<hr \/>\n<h1>5. Data Retention<\/h1>\n<p>Information shared within the app may be retained for as long as necessary to:<\/p>\n<ul>\n<li>\n<p>Provide support services<\/p>\n<\/li>\n<li>\n<p>Maintain records of assistance provided<\/p>\n<\/li>\n<li>\n<p>Improve service quality<\/p>\n<\/li>\n<li>\n<p>Comply with legal obligations<\/p>\n<\/li>\n<\/ul>\n<p>Users may request deletion of their information where applicable.<\/p>\n<hr \/>\n<h1>6. Children&#8217;s Privacy<\/h1>\n<p>Mapeers&amp;Me is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.<\/p>\n<p>If we become aware that such information has been collected, we will take steps to delete it.<\/p>\n<hr \/>\n<h1>7. User Rights<\/h1>\n<p>Users may have the right to:<\/p>\n<ul>\n<li>\n<p>Request access to their information<\/p>\n<\/li>\n<li>\n<p>Request correction of inaccurate information<\/p>\n<\/li>\n<li>\n<p>Request deletion of personal information where applicable<\/p>\n<\/li>\n<\/ul>\n<p>Requests may be made through the contact information below.<\/p>\n<hr \/>\n<h1>8. Permissions Used by the Application<\/h1>\n<p>The Mapeers&amp;Me app may request access to the following device permissions:<\/p>\n<h3>Location<\/h3>\n<p>Used to connect users with nearby health professionals and assist in emergencies.<\/p>\n<h3>Microphone<\/h3>\n<p>Used to allow users to send audio messages to support staff.<\/p>\n<h3>Camera \/ Storage<\/h3>\n<p>Used to allow users to share images or files when requesting help.<\/p>\n<p>Permissions are used only for the purposes described above.<\/p>\n<hr \/>\n<h1>9. Changes to This Privacy Policy<\/h1>\n<p>We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.<\/p>\n<p>Users are encouraged to review this policy periodically.<\/p>\n<hr \/>\n<h1>10. Contact Information<\/h1>\n<p>If you have questions or concerns about this Privacy Policy, you may contact us at:<\/p>\n<p><strong>Mapeers&amp;Me Support<\/strong><br \/>Email: <a href=\"mailto:support@mapeersme.com\">support@<\/a><a class=\"domain-link\" title=\"Browse to the site hosted at: app.gwihr.org.ng\" href=\"http:\/\/gwihr.org.ng\" target=\"_blank\" rel=\"noopener\">gwihr.org.ng\u00a0<\/a><br \/>Website: <a href=\"https:\/\/mapeersme.com\/\">https:\/\/<\/a><a class=\"domain-link\" title=\"Browse to the site hosted at: app.gwihr.org.ng\" href=\"http:\/\/gwihr.org.ng\" target=\"_blank\" rel=\"noopener\">gwihr.org.ng\u00a0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for Mapeers&amp;Me Effective Date: March 2026 Mapeers&amp;Me (&#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;) is committed to protecting the privacy and safety of users of the Mapeers&amp;Me mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Mapeers&amp;Me mobile application. Mapeers&amp;Me is a peer support platform designed to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":34,"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/pages\/3\/revisions\/34"}],"wp:attachment":[{"href":"https:\/\/app.gwihr.org.ng\/privacy-policy\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}